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Refund Policy

If you are using rented items our staff will prepare them for pickup by the rental company. Please take note, J.C. Temporary People LLC and our staff are not responsible for any damage to personal items or accidental breakage.

A damage waiver should be provided by your rental company. If you are using your own serving items that require extra attention like (delicate stemware, family heirlooms, priceless items), please inform the staff in the beginning of the event. Please make special arrangements for the care of these items, and any personal items that might be damaged prior to the start of your event.

J.C. Temporary People LLC will not be responsible for any disposables that get thrown away accidentally that you want to save. If guests throw them away or they get broken or another helper throws disposables away we will not refund or replace those items. We will not light candles in private homes unless this is a large event space.

If the client agreement is not returned and signed 48-hours prior to your event date, via fax or scan to our office, J.C. Temporary People LLC reserves the right to notify you and cancel our services.

If client cancels within 96 hours of an event there is a 30% fee of the total of the event based on six hours per each staffer. Prior to 96 hours is not cancellation fee. If less than 48 hours there is a 50% fee of the total of the event based on six hours each staffer.

If staff show up and work regardless of the satisfaction of the client, services rendered must be paid in full.